A new classification system for hotels has been launched in Jordan developed by the Ministry of Tourism and Antiquities (MoTA) and the USAID/Jordan Tourism Development Project II in coordination with parties from the public and private sectors.
The system focuses on services rather than facilities. It is split into basic standards, which are mandatory, and optional standards.
Hotels must meet all basic standards within their star category in order to ensure the basic needs of their guests regarding safety, hygiene and comfort are met.
The optional standards use a points system whereby hotels must obtain a minimum number of points to get the definite star classification. The optional standards allow hotels to customise their service based on their target market.
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