Since the introduction of the ‘Butler Service’ at the Abu Dhabi Grand one year ago, the hotel has seen a dramatic increase in demand for its Royal Club rooms and suites where guests can avail the luxury of a personal butler.
“The introduction of English-style butlers offering guests individualised attention, was a totally new concept within the Abu Dhabi hospitality industry and further demonstrates Abu Dhabi Grand’s commitment to attaining the highest level of service for its guests,” says a spokesperson for the Abu Dhabi hotel.
Francesco Borrello, general manager of the Abu Dhabi Grand said: “The English-style ‘Butler Service’ began as a luxury service offered to Royal Club guests. Today, this service has become a key feature and a substantial factor of the hotel’s success, as is exemplified by the Royal Club’s popularity among discerning business travellers.”