Meridien Resort tops poll

Guests at Le Royal Meridien Beach Resort & Spa have voted it top among 140 Le Meridien hotels and resorts worldwide, with staff at the Dubai resort providing consistently high levels of service and anticipation.

The results have been revealed in a rolling survey of customer service levels at Le Meridien hotels worldwide, where the hotel has come out top for the third consecutive time, maintaining its leading position for a complete year, a statement said.
General manager Pam Wilby said: “Our staff are our biggest asset, and this award is validation of their ongoing commitment to customer care. Anyone can build a hotel - it is only bricks and mortar after all - but it’s the people involved that make the difference, which we call the Royal Treatment.’’
The independent survey, carried out by well-known market research consultancy J D Powers, assesses each Le Meridien hotel’s performance in all areas from guest arrival to rooms, restaurants and other facilities, and departure.