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Qantas focuses on service

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Qantas promises better food in larger portions, served faster

QANTAS unveiled its new inflight dining offering, set to re-define the travel experience for its international Economy customers from November 25. Customers now enjoy a wider choice of meals, 50 per cent larger servings and faster service.

Qantas Group chief executive officer Alan Joyce said the dining experience will set a new standard for the five million Economy customers travelling across the airline’s international network each year.

“Our team of food and beverage experts spent 12 months researching and developing the new menu and service to deliver what we believe to be the best inflight economy dining experience offered by any international carrier,” says Joyce.

“The new menu offers more generous meals and an increase from two to four meal options. We also have new meal categories, including a healthy option, comfort food and a meal inspired by the route itself, like Smoky Barbeque Beef on our US flights.

“We have extended our Select on Q Eat service to Economy passengers enabling them to pre-order their meal online with access to an exclusive dish as the fourth dish.

“Together with new serving plates, which remove the need for trays, our crew will be able to serve and clear meals up to 30 minutes faster giving them more time to interact and assist passengers,” says Joyce.

Select on Q-Eat will be available initially on flights departing Australia in line with the rollout schedule, and introduced progressively on inbound flights to Australia from March 2015.

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