WHILE vigorous hospitality training can improve the quality of service offered by staff, nothing works better than incentivising exceptional service.
Golden Tulip Middle East and North Africa (Mena) annually nominates three exceptional executives from different hotels across the region to recognise their hard work and dedication throughout the year. Jeffrey Fayyad, food and beverages manager at the Golden Tulip Seeb Oman has been awarded the Executive of the Year 2013 for the Golden Tulip MENA region this year. “Hospitality is more than a career, it is a way of life,” says Fayyad.