SWISS International Air Lines has topped the 2010 Airline Satisfaction Survey conducted by Which?, the UK-based consumer magazine.
The carrier earned the number-one spot against 17 European airline competitors.
More than 5,700 readers of the UK’s biggest-circulation consumer magazine gave their views on their most recent short-haul flight in an online poll.
As a result Swiss earned the maximum four-star rating for the quality of its cabin staff, its cleanliness, its seating arrangements, its checked and cabin baggage allowances and its overall value for money.
“We’re delighted to earn this distinction,” said Martin Massueger director, head of sales Middle East, Africa, Pakistan and Iran for Swiss International Air Lines.