PASSENGERS travelling on flydubai can now look forward to an improved departure experience at Dubai International Airport in the UAE following the opening of the new extension at Terminal 2. The bigger and brighter terminal not only has more check-in desks and self-service kiosks but customers can also enjoy the comfort of a Marhaba lounge and a range of services at the new business centre – a first for this terminal.
flydubai’s CEO Ghaith Al Ghaith said: “We look at every aspect of our passengers’ journey and the refurbished departures hall at Terminal 2 provides a convenient start to their journey and a better customer experience. The transition has been smooth and we hope our passengers enjoy the range of new facilities available to them.”
The departure and immigration area is the first stage of a Dh600 million ($163 million) two-year redevelopment of Terminal 2, which will see it able to handle more than 10 million passengers every year and is due for completion in 2014.
As part of the opening, flydubai introduced its mascot, Maya, to her new home. Created by the producers of the award-winning Emirati animation series Freej, flydubai’s most well-known cabin crew member took her co-stars from flydubai’s on-board safety video to see the new terminal.
Meanwhile, passengers will soon be able to pre-order their on board meal, reflecting flavours from across flydubai’s network, according to Al Ghaith.