Etihad Airways, the national airline of the UAE, has once again been recognised as a Five-Star Global Airline by the Airline Passenger Experience Association (APEX) for 2026. This prestigious rating is based entirely on feedback from airline passengers.
The rating was officially announced on September 11, at the APEX/IFSA Awards Ceremony, held during the APEX/IFSA Global EXPO in Long Beach, California. Nearly one million flights across almost 600 airlines worldwide were rated by passengers using a five-star scale, with results independently certified by a professional external auditing company.
Commenting on the award, Arik De, Chief Revenue and Commercial Officer, Etihad Airways, said: “We are incredibly proud to be recognised once again as a Five-Star Global Airline. This honour is particularly meaningful as it comes directly from our guests, whose trust and loyalty inspire us every day.
At Etihad, we are committed to offering world-class service that reflects the warm Emirati hospitality of our home in Abu Dhabi, and we will continue to set new benchmarks for excellence in air travel.”