PREMIUM passengers are stepping on to their flights refreshed and ready for the journey thanks to the sleep-easy luxury lounge experience at Bahrain International Airport (BIA).
The Gulf Air Falcon Gold Lounge has received an ecstatic response from passengers to its new facilities. The days of huddling up on a seat and being disturbed by fellow travellers is a thing of the past.
For the first time, premium passengers have the added facilities of a Quiet Lounge which holds seven private sleeping rooms with comfortable beds, dimming lights and a ‘do not disturb’ option to rest in complete privacy.
The sleeping rooms are also equipped with hi-definition TVs with wireless headphones for those who want to watch their favourite programmes or listen to their choice of music in private.
“We believe in investing in our customers and, as we keep improving ourselves in our customer service on the ground, we will continue to add more features and facilities in the air as well, so that our premium customers enjoy a consistently enhanced experience throughout their journey,” a Gulf Air spokesman said. “Importantly, each different facility and service offered in our lounge has been tested by our passengers and all feedback has been very positive.”
Additional facilities include a cigar lounge and shower rooms with hotel-style towels and luxury brand toiletries and amenities. There are also separate prayer rooms and secure lockers for those who want to use these facilities.
Passengers can stay connected with free wi-fi throughout the lounge, discreet power sockets at every seat and a business centre that includes PCs, fax machines and printers.
For families the lounge offers a spacious family room with highly trained professional SkyNannies in attendance as well as a gaming room equipped with Xbox and PlayStation units.
The modern, self-service buffet area offers a wide variety of snacks and meals, including an Italian coffee corner offering the world-famous LavAzza brand coffee varieties.
The Gulf Air Falcon Gold Lounge is distinct in many ways – specifically, the architectural design of the new 1,720 sq ft. lounge combines the traditional Arabian theme with modern amenities giving guests a sense of space and freedom.
The lounge features well laid-out business, dining, lounging facilities and TV areas in addition to offering panoramic views of the runway through a high glass wall.
The Gulf Air Falcon Gold Lounge can accommodate up to 200 people and was officially inaugurated in May 2012 following a major upgrade and renovation that is part of an extensive lounge-renovation programme across the Gulf Air network.
The Bahrain lounge follows the opening of a new premium lounge in Terminal 4 at Heathrow International Airport in London in 2011. The lounge is freely accessible to all Blue, Gold and Silver card-holding FFP members of Gulf Air, and Falcon Gold class ticket holders of Gulf Air and premium class ticket holders of the carrier’s code-share partner airlines.