The Gulf-based operations of Air-India have contributed significantly to the airline's bottom line, which is in the black for the first time in five years.
Last year, the airline recorded a Rs150 million (about $3.1 million) profit. A breakdown on the figures from the Middle East was not available, said PP Singh, regional director, Air-India. However, he said the 10 stations across the region are performing well. In the past six months we have added an operation out of Al Ain and from there we have a flight each week to Cochin and Calicut. These flights are getting excellent results,- said Singh. While results are looking up, the airline has been making changes to ensure passengers are happier with services. In May, the baggage allowance from India back to the Gulf was increased from 20 kgs to 30 kgs. This has proven particularly popular with passengers out of the Gulf, admitted Singh. This has been very popular with our passengers as they are allowed to take 40 kgs out because they usually carry gifts. But with the extra 10 kgs to bring back they can bring things back here too, said Singh.