AMADEUS, a leading travel technology partner and transaction processor for the global travel and tourism industry, has announced that Kurban Travel, Lebanon’s largest travel agency, has fully migrated its business to Amadeus.
Through Amadeus solutions, Kurban Travel will now have access to wider airline, hotel and other travel-related content which will enhance the offering to the traveller. Kurban Travel customers will also have access to their flights and hotel reservations while on the move through Amadeus CheckMyTrip for mobile applications on Smartphone devices.
Nadine Kurban, managing director, Kurban Travel, said: “The decision to replace our reservation system for Amadeus represents a turning point for our company. It means that we have the latest technology and that, while increasing our business efficiency, we will be able to bring an improved offer to our customers enabling them access to a wider range of content and services tailored to their specific needs. The move to Amadeus brings us in line with Kurban France, which already uses the Amadeus platform.”
Amadeus’ solutions deployed to Kurban Travel include the Amadeus Selling Platform, the world’s most-used retailing application for travel professionals. Through it nearly 90,000 travel agency points of sale worldwide access the most comprehensive database of global and local content for both business and leisure trips. Travel agencies can book more than 430 airlines, including 59 low-cost carriers, 87,000-plus hotel properties and 29 global and local car rental providers and bookers across 36,800 locations worldwide, all through a single, easy-to-use interface.Travel agents can also issue tickets quickly and easily and offer a higher level of service through powerful and user-friendly features such as graphical aircraft seat maps and automatic highlighting of customer preferences.
Kurban Travel has also adopted Amadeus Service Fee Manager, a completely integrated solution for the efficient storage, calculation and collection of all distribution-related service fees, and Amadeus e-Power, a fully customisable, high performance and easy-to-use internet booking engine, that will allow Kurban to move online and deliver full booking service online.
Selim Boutros, general manager, Amadeus Lebanon, said: “We ensured a smooth, efficient and quick migration of Kurban Travel to Amadeus with conversion training prior to migration.”