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Human resources still a major challenge

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Eckhardt…upbeat on growth

WHILE tourism across the world has felt the sting of the recession, the Kempinski Hotels have been more fortunate in this part of the world as regional and local travel have continued.

According to Ulrich Eckhardt, president Mena, Kempinski Hotels: “Residents from the GCC region have made up the majority of our guests within nearly all of our properties across the Middle East and Africa. In fact, Djibouti Palace Kempinski and Kempinski Hotel N’Djamena - Chad have received inspiring results this year along with our properties in the UAE, namely Emirates Palace in Abu Dhabi and Kempinski Hotel Mall of the Emirates in Dubai.”

Looking ahead Eckhardt is upbeat about the brand’s growth with the opening of three new properties which will focus on strengthening brand awareness. They are the Kempinski Nile Hotel, Egypt, Kempinski Residences, Palm Jumeirah, Dubai and the Kempinski Residences & Suites, Doha. The brand also has 53 properties due to open worldwide between now and 2012.

“Value-add pro-motions, hotel residences and Mice will be the key trends for the region while human resources were, and will continue to be, a challenge to source, recruit and retain in this region” said Eckhardt.

“Kempinski is constantly looking for genuine talent – hiring for attitude and training for skills. We are also spending substantial time and money to grow our own talents with the objective of creating our own pool of talent from within.”

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