Lufthansa has introduced its online travel portal. www.lufthansaexperts.com, in the UAE. It is designed especially to meet agents’ need for specialised product and booking information to advise and serve their customers better.
It is a free service that provides many professional and personal benefits for the user.
The portal features the experts’ homepage that gives the most important information, offers and news at a glance. In the Product & Information section, agents can find everything about Lufthansa’s products and services that might be interesting and helpful when booking flights. In addition, the website holds a Booking support section with an FAQ tool to corroborate one’s daily work as well as a search and download function for brochures.
Peter Pollak, general manager passenger sales UAE and director Gulf and Pakistan, said: “We are happy to introduce this service for the travel advisers in the region to be able to access expert and specialized information about Lufthansa anytime and anywhere in the world. We would like to encourage travel managers, agents, advisors and staff to enjoy the benefits of this new service.”