QATAR Airways has announced plans to boost its African network with the launch of a schedule of four weekly flights to the Tanzanian capital Dar Es Salaam as of January 9.
The route will be operated with an Airbus A319 aircraft in a two-class configuration of eight seats in Business Class and 102 seats in Economy.
Dar Es Salaam will be the airline’s 71st destination.
Qatar Airways CEO Akbar Al Baker said he was delighted to see Dar Es Salaam join the airline’s rapidly growing international network. “We expect Dar Es Salaam to be a very popular route with tourists from around the world and we are pleased to have at last been able to schedule Tanzania in our growth strategy after months of planning,” he said, adding that key markets across Europe, Middle East and Asia will be offered conven-ient connections over Doha to and from Dar Es Salaam. He said the airline is extremely confident about the new route as all its analysis and research show it will be highly successful.
Qatar Airways has signed a new agreement with Hitit Computer Services for its Crane 4C (Customer Affairs) Software System. The new Crane 4C System is designed to automate Qatar Airways' day-to-day operations - mainly to deal with the management of customer complaints. Other features include managing inquiries, analysing data, reporting on problems, volumes and trends, and keeping track of costs in compensation awarded. The latest move is to raise customer satisfaction levels and improve the effectiveness and efficiency of our customer relations department, said a spokesman.
At the time of going to press, the airline was to up frequency on its Doha-Osaka route from five to six services a week, as of the winter schedule on October 29. The announcement was made at the Japan Association of Travel Agents’ (JATA) annual show held at the Tokyo Big Sight International Exhibition Centre in Tokyo.
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