HH Sheikh Ahmed bin Saeed Al Maktoum, chairman of Emirates, has officially inaugurated and inspected the airline’s new and spacious Travel Hub situated at the Emirates Group headquarters in Deira.
The new Emirates Travel Hub, which started operating in mid-April this year, is open six days a week, Saturdays to Thursdays and its 17 manned counters are designed to effectively service demand for the airline’s operations worldwide.
While waiting to be served in the two spacious lounge areas, customers can watch the bank of plasma TV screens, which continually showcase the airline’s latest products and destination briefs, or choose to access the private DVD lounge, where they can watch videos of prospective destinations in order to make in formed travel decisions.
Premium passengers are pampered with priority services. Both Skywards and Emirates Holidays have dedicated counters at the Travel Hub. Passengers can conveniently apply for membership to the frequent-flyer programme, Skywards, while members can redeem miles for free flights, upgrades and other rewards.
Sports fans can purchase souvenir mugs, T-shirts and other memorabilia sporting their favourite teams logos at the Emirates Souvenir Shop located next to the Travel Hub.
Sheikh Ahmed said: “Our passengers’ travel experience begins before they fly in our modern fleet of aircraft. The new Emirates Travel Hub is in line with our policy of attaining service excellence at all customer touch points”.
TTN is the most established trade publication in the Middle East distributed on a controlled circulation basis to members of the travel and tourism industry.
Published monthly by Al Hilal Publishing and Marketing Group, the region’s foremost trade publisher, TTN is aimed at professionals in the industry, from travel agents to airline and hotel personnel.
TTN provides in-depth and extensive coverage of relevant issues in the Middle East and North Africa as well as in other parts of the world. Travel related news, analysis, and new appointments together with information on up-coming exhibitions, marketing and promotional campaigns are presented in an innovative and striking colour tabloid.
Every issue also contains a collation of international and regional news and topical features of interest to readers.