New Emirates Travel Hub inaugurated
HH Sheikh Ahmed bin Saeed Al Maktoum, chairman of Emirates, has officially inaugurated and inspected the airline’s new and spacious Travel Hub situated at the Emirates Group headquarters in Deira.
The new Emirates Travel Hub, which started operating in mid-April this year, is open six days a week, Saturdays to Thursdays and its 17 manned counters are designed to effectively service demand for the airline’s operations worldwide.
While waiting to be served in the two spacious lounge areas, customers can watch the bank of plasma TV screens, which continually showcase the airline’s latest products and destination briefs, or choose to access the private DVD lounge, where they can watch videos of prospective destinations in order to make in formed travel decisions.
Premium passengers are pampered with priority services. Both Skywards and Emirates Holidays have dedicated counters at the Travel Hub. Passengers can conveniently apply for membership to the frequent-flyer programme, Skywards, while members can redeem miles for free flights, upgrades and other rewards.
Sports fans can purchase souvenir mugs, T-shirts and other memorabilia sporting their favourite teams logos at the Emirates Souvenir Shop located next to the Travel Hub.
Sheikh Ahmed said: “Our passengers’ travel experience begins before they fly in our modern fleet of aircraft. The new Emirates Travel Hub is in line with our policy of attaining service excellence at all customer touch points”.