Mövenpick Kuwait sets the standard
Mövenpick Hotel Kuwait started its operations in February 2003 as a property of Mövenpick Hotels & Resorts and, within just a short period of time, it captured the prime marketshare and continues to perform strongly in the hospitality industry.
This achievement is attributed to its unique and high quality service and products such as the Mövenpick Meet and Dine Programme to meet the business and personal needs of its guests at competitive prices. The hotel is also committed to reflect “True Excellence in Swiss Hospitality”.
The hotel sits in a serene place near Shuwaikh bay at the heart of the Free Trade Zone Area and is a 10-minute drive from the international airport and the city. Being the only hotel in its area, the strategic location contributes in obtaining business from the numerous companies mushroomingin the “future zone”.
Living up to its promotional adage “Your Home Away From Home”, the hotel deviates from the conventional and complicated into more personalised and comfortable service. The rooms are well equipped with elegant and unique furniture, high-tech facilities and amenities to ensure the guests comfort and that their individual needs are met, such as high-speed wireless internet connection, large TV screen with satellite channels, walk-in shower and a lot more.
It is also renowned for its extraordinary gastronomic expertise through its restaurants such as Al Dente Restaurant, which is now famous in the country for its authentic home-style Italian recipes, Bay’s Restaurant, which offers all-day international dishes, Cuts Restaurant, which serves high-quality steaks, grills and sushi bar, and Tea Lounge, which serves the famous Mövenpick coffee, ice cream, tea and light snacks. Exclusive facilities are constantly upgraded such as the newly-renovated gym and the swimming pools, where the guests will surely have a refreshing experience.
Convention centres – from the meeting room to the spacious Noura Tent – are all equipped with latest technology. Great attention is paid to every small detail in order to ensure that the business meetings and events are a grand success. All events and meetings are planned right down to the last detail to turn the special occasion into an unforgettable experience. What’s more, due to the growing convention business, a hotel expansion is currently under way. The hotel will soon open a state-of-the-art convention centre, with the latest audio-video equipment, which will house one of the biggest ballrooms in Kuwait plus bigger and wider array of rooms and facilities to serve the guests better.
“Aside from concentrating on providing good products to its customers, the property believes that in order to provide excellent service to its customers, there should be a strong backbone in the operation, which is the workforce,” said general manager Ahmed Serafi. “The principle is leading through setting clear objectives, encouraging decision-making, involvement, enthusiasm and care.” The team takes ownership of the hotel’s objectives through commitment, responsibility and accountability.
A taskforce tagged as Quality Assurance constantly watches the concepts and services and provides continuous trainings to ensure that all areas live up to Mövenpick’s high standards.