THE Ramada International University (RIU), launched earlier this year, has been feted by students and industry alike.
The programme has thus far offered convenient training for general managers at over 200 hotel locations in four languages – English, Mandarin, German and Swedish. “RIU is our answer to a rapidly growing portfolio – from 26 hotels to 200 in less than four years – and the need to provide our managers and associates with knowledge and training they need to be successful,” says Daniel Dannenmann, vice-president of global training, quality assurance and brand standards.
One-third of associate training focuses on brand-specific tools and systems offered. The remainder explores topics such as leadership characteristics, change management, team building and empowerment. All of the training content is built around supporting Ramada International’s six core pillars of guest satisfaction.
TTN is the most established trade publication in the Middle East distributed on a controlled circulation basis to members of the travel and tourism industry.
Published monthly by Al Hilal Publishing and Marketing Group, the region’s foremost trade publisher, TTN is aimed at professionals in the industry, from travel agents to airline and hotel personnel.
TTN provides in-depth and extensive coverage of relevant issues in the Middle East and North Africa as well as in other parts of the world. Travel related news, analysis, and new appointments together with information on up-coming exhibitions, marketing and promotional campaigns are presented in an innovative and striking colour tabloid.
Every issue also contains a collation of international and regional news and topical features of interest to readers.