Emirates, the international airline of the UAE, has been voted Airline of the Year 2001, in what was claimed to be the largest-ever global survey of airline passengers.
In all, 2.7 million votes were submitted over a period of nine months from all over the world.
Conducted by Skytrax Research of the UK, the survey asked passengers to rank airlines by the quality of the product and service provided. Singapore Airlines came in second, Cathay Pacific third, British Airways fourth and Thai Airways fifth.
Skytrax managing director Edward Plaisted said that the survey was unique from a number of perspectives: "This was a truly global voting process and not restricted by the influences one often sees with polls conducted on a regional basis. It allowed for smaller airlines to compete on an even basis with the world's majors."
Monthly ranking snapshots were taken throughout the survey process and Emirates was strong performer during the whole voting period, resulting in it scooping the Airline of the Year title.
Maurice Flanagan, Emirates group managing director, said: "We are delighted to be recognised by customers in this world-wide airline survey. The award testifies to the unbeatable product that we offer passengers - a combination of the most modern aircraft, latest on-board facilities and the highest standard of service in the sky.
Respondents were asked to rate the best airport service at the airline's home base, cabin seating standards, onboard catering, inflight entertainment and cabin staff service.
TTN is the most established trade publication in the Middle East distributed on a controlled circulation basis to members of the travel and tourism industry.
Published monthly by Al Hilal Publishing and Marketing Group, the region’s foremost trade publisher, TTN is aimed at professionals in the industry, from travel agents to airline and hotel personnel.
TTN provides in-depth and extensive coverage of relevant issues in the Middle East and North Africa as well as in other parts of the world. Travel related news, analysis, and new appointments together with information on up-coming exhibitions, marketing and promotional campaigns are presented in an innovative and striking colour tabloid.
Every issue also contains a collation of international and regional news and topical features of interest to readers.
Bahrain: | +973 1729 3131 |
Dubai: | +971554193843 |
London: | +44 208 943 3630 |
Editorial: | [email protected] |
Advertising: | [email protected] |