16 August 2017

News


Emirates launches e-ticketing facility for Australia flights
September 2003 2

Emirates has launched its first commercial e-ticketing facility for the airline’s flights across the Tasman between Australia and New Zealand.

E-ticketing is now available to passengers in Australia and New Zealand, who book seats on flights between Sydney and Auckland and Melbourne and Auckland, which started August 2.

It is available only for bookings made online through the Emirates Call Centre or at an Emirates ticket office.

In October, when Emirates launches its new service between Dubai and Brisbane with flights continuing on to Auckland, e-ticketing will also be available on the Brisbane-Auckland sector.

The airline intends to extend e-ticketing to the rest of the network by the end of this year. For the moment, the facility will be available only to bookings made directly with the airline.

E-tickets are an electronic version of a paper ticket and contain all the details that a traditional paper ticket has, but without the requirement of keeping it in your pocket.
An e-ticket holder has a receipt with all flight details and condition of carriage. This is sent via e-mail by the airline and can be printed out by the passenger.

At check-in, passport as proof of identity and the  PNR (passenger name reference) number is sufficient for check-in agents to issue a boarding card, as the ticket details are held.




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