Website launches enhanced services
In a bid to offer partners and customers enhanced and value added services continually, myTravelChannel.com has launched a mybooking tab that allows customers to select products and services to tailor-make as well as monitor the status of their holiday bookings.
Simon Lewis, E-Ventures group manager, myTravelChannel.com, said: “By using the new mybooking tab, customers will be able to monitor their tailor-made bookings online and be in complete control in getting updated information that will help in planning their perfect holiday.”
“After listening to our customers’ feedback, we enhanced our services so they can access to their travel bookings via the Internet with the same ease and convenience as a retail customer. After selecting their travel products and requesting for a quotation, customers can expect a quote within 48 hours. In some cases, the agent may even interact through phone calls to ensure customers get the perfect package at a prefect price,” added Lewis.
As well as flights and bookings from all major cities in GCC, Levant and Egypt, myTravelChannel.com provides immediate access to a wide range of travel products and services, offered to customers as a menu. Even the packages search results is redesigned to provide customers a better user interface that helps customers work around a specified budget to book their choice of products easily and conveniently.
With the mybooking facility, customers are no longer reliant on e-mail from travel partners to monitor their transactions but can get updates on the status of their request online. When a customer logs on to view the status of his booking, the myTravelChannel.com team immediately gets in touch with Galileo to ensure the information provided is the most updated in terms of schedules, timings etc.
To provide a one-stop travel shop, myTravelChannel.com will continue working to provide the very best service to visitors and run various other promotions and competitions in the coming months. Regular offers on flights, holidays, cruises and hotel stays are also featured on the site in partnership with airlines, cruise companies, tour operators, hotel groups and car hire companies.