Kanoo Travel has opened a regional call centre in Manama.
The project has been designed as a central help desk for the company’s existing and new customers in retail, corporate and leisure segments across Saudi Arabia, Bahrain and the UAE.
YBA Kanoo deputy group chairman Mubarak Kanoo opened the centre, in the presence of leading members of the Kanoo family and travel trade officials.
Kanoo said the centre would perform varied travel related services like airline, hotel and car bookings, which would all be customised to the different regions people are calling from.
“Customers can make arrangements on the phone and later collect their documents from the nearest Kanoo Travel office,” he said.
Kanoo Travel would launch an interactive website, where customers log in and make their own bookings and check all the details, said executive general manager Abdulla Abo Khamseen.
TTN is the most established trade publication in the Middle East distributed on a controlled circulation basis to members of the travel and tourism industry.
Published monthly by Al Hilal Publishing and Marketing Group, the region’s foremost trade publisher, TTN is aimed at professionals in the industry, from travel agents to airline and hotel personnel.
TTN provides in-depth and extensive coverage of relevant issues in the Middle East and North Africa as well as in other parts of the world. Travel related news, analysis, and new appointments together with information on up-coming exhibitions, marketing and promotional campaigns are presented in an innovative and striking colour tabloid.
Every issue also contains a collation of international and regional news and topical features of interest to readers.