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Hotel launches airport desk
November 2002 234

Recently opened at Dubai International Airport, The Fairmont Dubai now operates its own airport desk located in the Arrivals Hall, providing the first point of contact for Fairmont guests and arrivals looking to book a five-star hotel room.

Airport Desk Manager Marie-Claire Steffen heads up a team of four airport concierges working on rotation to man the desk 24-hours, seven days a week.

The service will be further enhanced within the next couple of months when guests will have the ability to check into the hotel at the airport desk itself, thereby saving time on arrival at the hotel and giving them the opportunity to go directly to their rooms or straight to meetings.

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