Austrian Airlines lifts crown for best service in Europe

Austrian Airlines wins best service in Europe

AUSTRIAN Airlines once again achieved top rankings in the renowned Skytrax – World Airline Awards 2014: In particular, the Austrian Airlines service on the ground and in the air was rewarded with a first place rating in the category “Best Airline Staff Service in Europe”. In addition, Austrian Airlines was selected as one of the five best airlines in Europe. Austria’s national carrier improved in comparison to last year’s results, moving up one notch in the rankings from sixth to fifth place in Europe.

In addition to the recognition for its service, Austrian Airlines also sets standards for the Business Class sector: Austrian Airlines was rated sixth in the category “Best Business Class Seats” worldwide and fifth once again in the category “Best Business Class Catering”. This makes Austrian Airlines Business Class seats the best of all European airlines.

The results once again show that the aircraft cabins as well as the culinary selection on board featuring its world class dishes, the Viennese coffee house service and the chefs on board all rank among the best in the world. Austrian Airlines also scored points with regard to the cleanliness of its aircraft cabins, ranking 10th among all airlines in the world in the category “Best Airline Cabin Cleanliness“.  

“I am very proud of our team, and would like to take this opportunity to thank our colleagues on the ground and in the air for their outstanding performance,” says Jaan Albrecht, CEO of Austrian Airlines. “The excellent results of our Business Class also show that we offer our customers an absolute top-quality product in this segment”.