Forum to focus on technology
A dedicated IT forum is to be staged alongside the ATM for the first time this year.Organised by ITP events and with the support of the Department of Tourism and Commerce Marketing, Government of Dubai, the 'ATM IT Forum' will be held at the Dusit Dubai hotel on May 6 and will probe a wide range of issues focussing on the use of technology in the travel industry. "The travel industry is a key growth sector for the IT industry where technology use is impacting bottom-lines the world over," said Patrick Latchem, Event Manager, ITP. "From the launch of virtual agencies to on-line booking operators, technology will consistently affect the way the industry does business and a forum focussing on the future implications is now an essential ingredient to any international travel industry event." Topics under discussion at the forum include distribution channels, reservation systems, customer relationship management, hardware and software, requirement management and telecommunications technology.