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St Regis Doha recruiting team

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Derbas...staff resources

AS THE St Regis Doha readies to open doors later this year, the hotel company is conducting a global search for new talent to provide guests with an unmatched level of luxury.

The hotel aims to provide a memorable and luxurious service for everyone who stays and has built an impressive strategy for sourcing the ‘best of the best’ professionals from around the world.

In addition, the company is also placing strong emphasis on local recruitment within Qatar, as it builds towards it historic opening.

New director of human resources Michele Lane, explains: 'The secrets to the success of the St Regis properties are incredible attention to detail and the ability to anticipate our guests’ needs, so that we can provide a fully bespoke service. To deliver this in Doha, we’re in the process of interviewing candidates from five continents to ensure that our team is one of the strongest in the region.'

With approximately 735 employees required before the opening week, the recruitment team has already conducted an intensive interview process in Qatar, across the Middle East and in global markets including South Africa, China, Brazil and Bulgaria.

Recruiters have tried to ensure that the diversity of the new team reflects the expected international profile of the hotel’s clientele, who will visit from around the world.

An additional challenge has been the staffing and training required to provide a full butler experience for everyone who stays at the St Regis Doha.

With 50 butlers tending to visitors’ needs, every guest will be designated a butler on arrival who will deal with all their requests until departure.

There will also be a personal shopper service available, as well as a wide range of food and hospitality options.

General manager Tareq Derbas says recruitment and development will be a distinguishing factor for St Regis in Qatar’s thriving hospitality sector. 'We are providing fantastic resources for our staff to ensure they feel fully at home in Doha, so that they in turn can help our guests feel at home,' he said.

Set to open later in 2011, the St Regis Doha is already generating excitement among global travellers. The brand is associated with an excitingly different style of personal service, building on the heritage of its century-old butler service and its tradition of fresh flowers in every room.

In addition, the history of the St Regis name, which dates back more than 100 years to the grand opening of The St Regis New York by the esteemed Astor family, draws guests from around the world who are looking for a mix of traditional and contemporary luxury.

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